Customer Questions And Answers
Q: The nature of the company (factory or trader)
Q: Product material, model, capacity, size, packing method, packing quantity, gross and net weight
A: All battery products of our company have standard information, please inform us of the specific model
Q: The customs HS code of the product
A: Alkaline battery 8506101910
Ni-MH battery 8507500000
Lithium-ion battery 8507600090
Q: Whether the product has a corresponding patent
A: Some of our products have patents
Q: Whether the product has registered overseas brands and trademarks
A: Our company has registered overseas brands and trademarks
Q: The mass production time of the product
A: 20-30 days, but can coordinate according to customer requirements
Q: Are samples provided for free?
A: Some products are available for free
Q: Sample cost and sample production time
A: Some products can be provided free of charge, and the general proofing time is within 15 days
Q: How to send samples
A: Express delivery
Q: Company size, number of production and R&D personnel
A: Annual sales of 280 million US dollars in 2021, more than 600 production personnel, and more than 60 R&D personnel
Q: The actual address of the company, whether it is possible to conduct an on-site inspection
A: Our factory is in Dongguan, welcome to visit!
Q: Does the company have quality control standards and corresponding management systems?
Q: Does the company have a factory inspection certificate of a big brand
Q: Whether the company's products have passed the international third-party independent inspection certificate
Q: Product after-sales service scope and service period
A: Usually one year warranty
Q: Does the product itself support OEM customization?
Q: How many agents or wholesalers does the company currently have overseas
A: Our company has sales in Europe, America, Southeast Asia and the Middle East
Q: What is the minimum order quantity for the product
A: If there are raw materials, generally there is no minimum order quantity requirement
Q: Is there a product quotation or electronic sample catalogue?
A: Can provide, please contact the salesman